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Cleanserra

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Privacy Policy

Cleanserra – Cleaner App

Cleanserra ("we," "us," or "our") is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it when you use Cleanserra – Cleaner App (the "App"). By using the App, you agree to the data practices described in this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to optimize the performance of Cleanserra:

a. Personal Information

We do not collect personal data unless provided voluntarily, such as:

  • Email Address: For communication and customer support purposes.
  • Name: When setting up an account or reaching out for assistance.

b. Device Information

We may collect the following device-related data to ensure the app works efficiently:

  • Device Model & OS Version
  • IP Address: For troubleshooting and preventing fraudulent activity.
  • Unique Device Identifier: Helps us personalize the user experience.

c. Usage Data

We may gather data about how you use the app, such as:

  • App Interactions: Features you use and actions you take.
  • Error Logs: If the app encounters issues, we collect logs to diagnose and resolve them.

d. Permissions

The app may request permissions to access:

  • Storage: To optimize and clean your device.
  • Photos/Camera: To remove duplicate or unnecessary photos.

2. How We Use Your Information

We use the information we collect to:

  • Provide cleaning and optimization services.
  • Improve app performance and fix issues.
  • Communicate with you, respond to inquiries, and send notifications.

3. Data Retention

We retain your information only for as long as necessary to provide our services or as required by law. If you uninstall the app or request deletion of your data, we will delete your personal information, unless we are legally obligated to retain it.

4. Data Security

We take the protection of your data seriously and implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Sharing Your Information

We do not share your personal data unless:

  • Service Providers: We may share data with third-party providers for analytics, cloud services, or technical support.
  • Legal Requirements: We may disclose your data to comply with legal obligations.

6. Third-Party Links

The App may contain links to external websites. We are not responsible for their privacy practices, so we recommend reviewing their privacy policies before interacting with them.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your data, including:

  • Access: Request a copy of your personal data.
  • Correction: Request updates to your data.
  • Deletion: Request deletion of your data.

To exercise your rights, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy as needed. All changes will be reflected in the app with an updated "Effective Date." Please review the Privacy Policy periodically.

9. Contact Us

For any questions about this Privacy Policy, please contact us at: